FAQ

What is SupplierHouse?
SupplierHouse is a digital platform that helps resellers discover supplier and vendor contacts. We research and organize supplier information so you can spend less time searching and more time building your reselling business.

What do I receive when I make a purchase?
You are purchasing access to supplier information, not the physical products that may be shown or referenced on our website. Depending on the listing, you may receive supplier contact details, website links, ordering information, or other sourcing information described on the product page.

How will I receive my supplier information?
Your supplier information will be delivered digitally after your order and payment have been successfully processed. Please check the individual listing for specific delivery details.

Are your suppliers verified?
We aim to research and assess suppliers before listing them. However, suppliers are independent third parties and SupplierHouse cannot guarantee their future availability, inventory, pricing, product authenticity, shipping times, quality, or service.

Do you supply the products yourself?
No. Unless explicitly stated otherwise, SupplierHouse does not manufacture, stock, sell, or ship the products offered by third-party suppliers.

Can I make money using these suppliers?
SupplierHouse provides sourcing information only. We cannot guarantee sales, profits, business performance, or any particular result from using a supplier.

Can I share or resell the supplier information I purchase?
No. Supplier information purchased through SupplierHouse is intended for the purchaser's own use unless we explicitly state otherwise. Republishing, distributing, sharing, or reselling our paid supplier information is prohibited.

Do you offer refunds?
Because our products consist of digital information that can be accessed or delivered immediately, refund rights may be limited once delivery/access has begun, subject to applicable consumer law. Please read our Refund Policy before purchasing.

How can I contact SupplierHouse?
Contact us at supplierhouseeu@gmail.com and we'll aim to respond as soon as possible.